Walgreens Boots Alliance - Blue Ash, OH

posted about 2 months ago

Part-time - Entry Level
Blue Ash, OH
Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, providing efficient checkout service, and assisting with product inquiries. This role involves operating cash registers, maintaining store cleanliness, and ensuring compliance with company policies and local laws.

Responsibilities

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register and provides courteous checkout service.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive experience.
  • Shares customer service best practices with team members.
  • Recommends items for sale and trade-up or companion items to customers.
  • Processes customer purchases, including cash handling and returns.
  • Maintains cleanliness and organization of counters and shelves.
  • Implements asset protection procedures to minimize profit loss.
  • Ensures compliance with laws regarding regulated products.
  • Constructs and maintains promotional displays and merchandise.
  • Assists with food item separation and stock rotation.
  • Provides customer service in the photo area and assists with web pick-up responsibilities.
  • Maintains store condition and appearance through interior and exterior maintenance.
  • Completes special assignments and other tasks as assigned.

Requirements

  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

  • Prefer six months of experience in a retail environment.
  • Prefer prior work experience with Walgreens.

Benefits

  • Flexible scheduling
  • Employee discounts
  • Training and development opportunities
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