Customer Service Associate

$20,800 - $24,960/Yr

Raising Cane's - Houma, LA

Full-time - Entry Level

Houma, LA

Food Services and Drinking Places

About the position

The Customer Service Associate plays a crucial role in enhancing the customer experience by providing excellent service in a fast-paced restaurant environment. This entry-level position involves taking orders, assembling and delivering food, maintaining cleanliness, and engaging with customers. The role offers opportunities for growth and development through training and performance evaluations, with potential pay increases within the first year.

Responsibilities

• Take orders in the drive-thru and process payments efficiently.
• Assemble and deliver food to customers.
• Clean the dining room and maintain restaurant cleanliness.
• Engage with customers and provide friendly service.
• Assist other crewmembers in completing tasks to ensure continuity of service.
• Follow proper safety procedures when handling and preparing food.
• Show up to scheduled shifts on time and work under pressure.

Requirements

• Must be 16 years of age or older.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Responsible and dependable work ethic.

Nice-to-haves

• Previous experience in customer service, retail, or restaurant roles is a plus but not required.
• Ability to work flexible hours including opening and closing shifts.

Benefits

• Medical & Pharmacy, Dental, Vision Insurance
• Life Insurance
• Short Term Disability
• Hospital Indemnity
• Legal Insurance
• Pet Insurance
• Auto and Renter's Insurance
• ID Theft Protection
• 401(k) With Safe Harbor Employer Match (age 21 & older)
• Crewmember Assistance Program
• Education assistance
• Paid Time Off
• Employee Discount Program
• Flexible Scheduling