Customer Service Associate

$37,440 - $41,600/Yr

Imperial Sprinkler Supply, Inc. - Anaheim - Anaheim, CA

Full-time - Entry Level

Anaheim, CA

About the position

The Customer Service Associate at Imperial Sprinkler Supply, Inc. is a full-time role focused on providing excellent customer service while managing order entry and related warehouse duties. This position involves interacting with customers, processing orders, and ensuring safe delivery of products. The role requires a team player who is self-motivated and can handle various tasks including stocking, shipping, and driving.

Responsibilities

• Entering orders at point of sale using the company computer system
• Interacting with customers over the phone, via email, and in person
• Order picking/staging
• Replenishment
• Shipping/receiving
• Loading/unloading delivery vehicles
• Delivering product to customers and branch locations
• Conducting pre-trip inspections and securing loads
• Adhering to DOT/CDL regulations and FMCSA guidelines
• Performing other related duties as assigned

Requirements

• Basic computer knowledge, including keyboard (typing), mouse and Internet use
• Acceptable driving record
• Five years verifiable driving history
• Forklift experience helpful
• Ability to lift up to 75 lbs on a repetitive basis
• Bilingual (English and Spanish) preferred but not required
• Able to pass pre-employment drug test and DOT physical

Benefits

• Paid parental leave
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program