Customer Service Associate

$40,560 - $41,600/Yr

Chevron - San Jose, CA

Part-time,Full-time - Entry Level

San Jose, CA

Petroleum and Coal Products Manufacturing

About the position

The position at Chevron Stations Inc (CSI) involves working at retail stations that sell gasoline and convenience products. The role requires individuals who are self-motivated, dependable, and able to work effectively in a fast-paced environment while maintaining a strong focus on customer service and safety. Employees are expected to uphold the company's image standards and adhere to safety and hygiene regulations.

Responsibilities

• Maintain courteous, professional contact with co-workers, customers, vendors, and the community.
• Support and follow established safety, security, and quality guidelines as well as CSI's policies and procedures.
• Report accidents or incidents to the manager immediately.
• Ensure food safety hygiene in accordance with county regulations.
• Follow federal law and company standards on carding customers for age-restricted products.
• Work professionally with vendors and contractors.
• Provide exceptional guest service and greet all customers courteously.
• Conduct all point-of-sale activities accurately and safely.
• Maintain cash drawer and perform cashier reconciliation at the end of each shift.
• Perform consistent station cleaning of indoor and outdoor facilities.
• Prepare food and hot beverage products, managing food service effectively.
• Promote store specials and marketing programs.
• Cross-check price of delivered goods for accuracy and distribute them orderly throughout the store.

Requirements

• Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
• Strong attention to detail.
• Ability to handle challenging situations professionally and exercise exceptional judgment.
• Ability to work both independently and in team settings.
• Must possess up-to-date food handling certificates, as required by law.

Nice-to-haves

• Cooking/Restaurant experience preferred.

Benefits

• Full-time & Part-time shifts available
• Direct Deposit with competitive weekly pay
• Health & Wellness packages available for purchase
• Education reimbursement program
• Shift Differential Pay for select shifts and job titles
• Management Bonus Program
• Loyalty Service time Program
• Commuter benefit Program