Customer Service Associate

Savers And Value Village - Hoffman Estates, IL

Part-time,Full-time - Entry Level

Hoffman Estates, IL

10,001+ employees

About the position

The Customer Service Associate at Savers / Value Village plays a crucial role in creating a positive experience for customers, donors, and team members. This position is available for both part-time and full-time roles, focusing on delivering exceptional service while supporting the company's mission of promoting reuse and sustainability through thrift operations.

Responsibilities

• Provide excellent customer service to all customers and donors.
• Assist customers with their purchases and inquiries.
• Process transactions accurately and efficiently at the cash register.
• Maintain a clean and organized store environment.
• Support team members in daily operations and tasks.

Requirements

• Entry-level position with no prior experience required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.

Nice-to-haves

• Experience in retail or customer service is a plus.
• Familiarity with thrift store operations or sustainability initiatives.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance