Customer Service Associate

$24,960 - $24,960/Yr

GeoWatts - Memphis, TN

Full-time - Entry Level

Remote - Memphis, TN

About the position

The Customer Service Associate position at GeoWatts LLC involves providing customer support remotely. The role is designed for individuals who can work in a performance-based, metric-driven environment and requires effective verbal communication and data entry skills.

Responsibilities

• Provide customer support via phone and online channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Meet performance metrics and goals set by the company.

Requirements

• Must pass a background check.
• Experience in a performance-based, metric-driven environment is preferred.
• Strong verbal communication skills.
• Capable data entry skills.

Nice-to-haves

• Experience in customer service roles is a plus.

Benefits

• Flexible work hours.
• Remote work opportunity.