Customer Service Associate

$32,240 - $35,360/Yr

Savers And Value Village - Dublin, CA

Part-time,Full-time - Entry Level

Dublin, CA

10,001+ employees

About the position

The Customer Service Associate at Savers / Value Village plays a crucial role in creating a positive experience for customers, donors, and team members. This position is available for both full-time and part-time roles, emphasizing the importance of diversity and community impact in a purpose-driven company. Associates will be involved in various tasks that support the store's operations and contribute to the company's mission of promoting reuse and sustainability.

Responsibilities

• Create a welcoming and positive experience for customers and donors.
• Assist customers with their inquiries and provide information about products and services.
• Process transactions accurately and efficiently at the cash register.
• Maintain a clean and organized store environment.
• Collaborate with team members to achieve store goals and objectives.

Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Customer service experience is preferred but not mandatory.
• Basic math skills for handling transactions.

Nice-to-haves

• Experience in retail or customer service roles.
• Familiarity with thrift store operations.

Benefits

• Comprehensive onboarding and training.
• Opportunities for career growth and development.
• In-house training programs through Savers University.