Customer Service Associate

$31,720 - $31,720/Yr

The Hertz Corporation - Reno, NV

Part-time - Entry Level

Reno, NV

Rental and Leasing Services

About the position

The Customer Service Associate at Hertz is responsible for providing exceptional customer service and sales support to clients renting vehicles. This role focuses on maximizing revenue opportunities by actively promoting products and services while ensuring customer satisfaction. The associate will engage with customers, address their needs, and overcome objections to enhance their rental experience.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by offering products and services.
• Provide world-class customer service and sales support.
• Build relationships with customers to enhance their experience.
• Upsell services and overcome customer objections.
• Demonstrate ownership, accountability, and initiative in all tasks.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Experience in upselling and overcoming objections.
• High level of ownership and accountability.

Benefits

• Paid parental leave
• Health insurance
• Dental insurance
• Tuition reimbursement
• Adoption assistance
• Employee assistance program
• Vision insurance
• 401(k) matching
• Gym membership