Customer Service Associate

$32,240 - $35,360/Yr

Savers And Value Village - Dublin, CA

Part-time,Full-time - Entry Level

Dublin, CA

10,001+ employees

About the position

The Customer Service Associate at Savers / Value Village plays a crucial role in creating a positive experience for customers, donors, and team members. This position is available for both part-time and full-time roles, focusing on delivering excellent service while supporting the company's mission of promoting reuse and sustainability through thrift operations.

Responsibilities

• Create an awesome experience for customers and donors.
• Assist in various roles such as Sales Clerk, Custodian, Tagger/Roller, Clothing Sorter, and more depending on the position.
• Engage with customers to provide information and assistance regarding products and services.
• Support the store's mission of sustainability and community impact.
• Participate in comprehensive onboarding and training programs.

Requirements

• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Customer service experience preferred but not mandatory.
• Flexibility to work various shifts, including weekends and holidays.

Nice-to-haves

• Experience in retail or customer service industry.
• Knowledge of thrift store operations and sustainability practices.

Benefits

• Comprehensive onboarding and training.
• Opportunities for career growth and development.
• Purpose-driven work environment with a focus on community impact.