Customer Service Associate

$36,504 - $41,621/Yr

PGA TOUR Superstore - Dublin, CA

Full-time - Entry Level

Dublin, CA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Customer Service Associate at PGA TOUR Superstore plays a crucial role in delivering exceptional customer service and ensuring a positive checkout experience. This part-time position is ideal for enthusiastic individuals who are passionate about golf and tennis and are committed to upholding the company's core values of putting people first. Associates will be part of a family-oriented culture that emphasizes career growth and community service.

Responsibilities

• Provide a great checkout experience to every customer by championing the 'Customer First' philosophy.
• Be knowledgeable about all retail store programs and promotions and follow related operational processes.
• Handle cash transactions accurately and efficiently.
• Assist customers with inquiries and provide information about products and services.

Requirements

• Minimum 1 year cash handling and/or customer service experience.
• Must be able to stand for extended periods of time, climb a ladder, and lift a 30 lb. box overhead.
• Flexibility to work a varied retail schedule, including nights, weekends, and holidays depending on business needs.
• GED or high school diploma.

Benefits

• Starting pay between $17.55 - $20.01 an hour.
• 25% Associate Discount.
• Medical, Dental, Vision Benefits (Full Time Associates only).
• 100% reimbursement of PGA, LPGA or USGTF annual dues.
• Work-Family Balance with no late nights.
• Career Growth opportunities.
• Commitment to serving communities through Matching Gift Program & The First Tee.