Customer Service Associate

Walgreens Boots Alliance - Effingham, IL

Part-time - Entry Level

Effingham, IL

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience through efficient and courteous service. This role involves engaging with customers, processing transactions, and maintaining store operations to ensure a positive shopping environment.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with team members.
• Registers customer purchases on assigned cash register and processes transactions efficiently.
• Keeps counters and shelves clean and well merchandised, and takes inventory as needed.
• Implements company asset protection procedures to minimize profit loss.
• Constructs and maintains displays for promotional and seasonal merchandise.
• Assists with food item separation and product placement according to policies.
• Provides customer service in the photo area, including digital passport photo services.
• Assumes web pick-up responsibilities and monitors orders in Picture Care Plus.
• Ensures clean and orderly store condition and appearance.
• Complies with all company policies and procedures.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer to have prior work experience with Walgreens.

Benefits

• Flexible scheduling options
• Employee discounts
• Training and development opportunities