Customer Service Associate

$31,200 - $37,440/Yr

Walgreens Boots Alliance - Liberty, NY

Full-time - Entry Level

Liberty, NY

Health and Personal Care Retailers

About the position

The Customer Service Associate at Walgreens plays a crucial role in delivering exceptional customer experiences by assisting customers with their needs, processing transactions, and maintaining store operations. This entry-level position offers opportunities for personal and professional growth while contributing positively to the community.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, providing courteous and efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Models and shares customer service best practices with team members.
• Provides friendly, fast, and efficient service to customers.
• Recommends items for sale and trade-up or companion items.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photos.
• Monitors web pick-up orders and delivers them to customers.
• Ensures a clean and orderly store appearance.
• Complies with company policies and maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Competitive hourly wage ranging from $15 to $18.
• Opportunities for career growth and development.
• Flexible scheduling options.