Customer Service Associate

$33,280 - $33,280/Yr

WASH MONKEY LLC - Appleton, WI

Full-time - Entry Level

Appleton, WI

About the position

The Customer Service Associate at WASH MONKEY LLC is a vital role focused on delivering exceptional service to clients. This position involves assisting customers with their inquiries, processing orders, and resolving issues to ensure customer satisfaction. The role is designed for individuals who thrive in a fast-paced environment and are eager to contribute to a positive team atmosphere.

Responsibilities

• Assist customers with inquiries, concerns, and requests via phone, email, and in-person
• Process orders, returns, and exchanges accurately and efficiently
• Resolve customer issues and complaints in a professional and timely manner
• Provide product information and recommendations to customers
• Maintain a clean and organized work area

Requirements

• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Basic computer skills and familiarity with CRM systems
• Positive attitude and willingness to learn and grow with the company

Benefits

• Bonus based on performance
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement