Customer Service Associate

Steinhafels - Waukesha, WI

Part-time - Entry Level

Waukesha, WI

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Steinhafels is seeking a part-time Customer Service Associate for their Waukesha location. This role involves assisting customers both in-person and over the phone, addressing inquiries about orders, and resolving customer issues. The position offers a flexible work environment, allowing associates to work from home when not in the store, and emphasizes a strong company culture focused on work-life balance.

Responsibilities

• Assisting customers in-person and over the phone regarding their orders.
• Troubleshooting and resolving customer issues and complaints in a timely manner.
• Performing other duties as assigned.

Requirements

• Must be computer literate.
• Dependable with exceptional communication skills.
• Strong customer service skills.

Nice-to-haves

• Prior experience in a customer-related field preferred.

Benefits

• Paid training
• Paid holidays
• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Employee discount
• Employee stock ownership plan