Customer Service Associate

$41,600 - $41,600/Yr

Bluegreen Vacations - Ridgedale, MO

Full-time - Entry Level

Ridgedale, MO

Real Estate

About the position

The Customer Service Associate at Bluegreen Vacations Corporation is responsible for providing administrative support for daily sales center operations, focusing on enhancing customer service and operational efficiency. This role involves assisting with call center bookings, managing marketing reports, and ensuring effective communication with customers and team members.

Responsibilities

• Assist with Call Center Bookings, operations, reschedules, confirmations, etc.
• Actively seek ways to improve and increase the effectiveness of the company through daily operational support.
• Assist with day-to-day Marketing reports and room block management.
• Field incoming and outgoing calls from marketing packages.
• Create welcome packets for events and confirmations.
• Solve problems using organizational skills, ability to multi-task, and strong administrative skills.

Requirements

• Outstanding customer service skills.
• Typing speed of at least 50 WPM.
• Proficiency in Microsoft Word, Outlook, and Excel.

Nice-to-haves

• Experience in a customer service role.
• Familiarity with marketing operations.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid holidays
• Paid parental leave