Customer Service Associate

$33,800 - $33,800/Yr

The Hertz Corporation - Reno, NV

Full-time

Reno, NV

Rental and Leasing Services

About the position

The Customer Service and Sales Associate role at Hertz involves consulting with customers regarding their rental needs, maximizing revenue opportunities through effective sales techniques, and ensuring a high level of customer satisfaction. This position requires strong communication skills and the ability to build relationships with customers while managing multiple tasks effectively.

Responsibilities

• Consult with customers on their Hertz rental needs.
• Maximize revenue opportunities by actively offering products and services.
• Overcome customer objections to ensure satisfaction.
• Provide world-class customer service and sales support.

Requirements

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Capability to upsell and overcome objections.
• High level of ownership, accountability, and initiative.

Benefits

• 401(k) matching
• Adoption assistance
• Dental insurance
• Employee assistance program
• Gym membership
• Health insurance
• Paid parental leave