Customer Service Associate

$35,360 - $43,680/Yr

Dr. Grant Fusato, Optometrist - Honolulu, HI

Part-time,Full-time - Entry Level

Honolulu, HI

About the position

The Customer Service Associate position at a Private Optometry Practice in Honolulu, HI, involves providing excellent customer service and support in a medical setting. The role is available for both full-time and part-time candidates, focusing on patient interaction, appointment scheduling, and general office duties. The ideal candidate should have a caring attitude, strong communication skills, and the ability to work effectively in a team environment.

Responsibilities

• Scheduling appointments for patients
• Conducting patient work-ups
• Verifying insurance information
• Performing general office duties
• Ordering spectacles and contact lenses

Requirements

• Strong customer service skills with a friendly demeanor
• Excellent verbal and written communication skills
• Basic math skills for handling transactions accurately
• Ability to sell products effectively while maintaining customer satisfaction

Nice-to-haves

• Previous experience in a medical office setting
• Medical claims experience

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance