Ollie's Bargain Outlet - Plymouth, MA
posted about 2 months ago
Full-time - Entry Level
Plymouth, MA
General Merchandise Retailers
About the position
The Customer Service Associate plays a vital role in enhancing customer satisfaction and maintaining the store's appearance. This position focuses on delivering exceptional service, operating the register accurately, and supporting store operations to foster a positive shopping experience for customers.
Responsibilities
- Greet and acknowledge every customer with Ollie's 'Yes I Care, Yes I Can' approach to build long-term customer loyalty.
- Accurately and efficiently operate the register, approve refunds for other associates, and assist with training new Sales Associates.
- Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
- Communicate customer needs to Team Leaders when necessary.
- Maintain the store appearance and complete any additional responsibilities and/or duties as assigned.
Requirements
- High School diploma or equivalent preferred.
- 6 months of prior retail experience preferred.
- Ability to work evenings, weekends, and holidays on a regular basis.
- A positive attitude and team player who wants to engage and serve customers.
Benefits
- 20% employee discount
- Flexible Schedule
- Strong field sales career growth & talent development culture for top performers.
