Customer Service Associate

Walgreens Boots Alliance • North Muskegon, MI

392d

About The Position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, providing efficient checkout service, and assisting with product inquiries. This role involves operational tasks such as managing sales transactions, maintaining store cleanliness, and ensuring compliance with company policies and local laws. The associate will also participate in training and personal development to enhance their skills and service delivery.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues and answer questions to ensure a positive customer experience.
• Model and share customer service best practices with team members.
• Register customer purchases on assigned cash register and process transactions efficiently.
• Maintain cleanliness and organization of counters and shelves, and assist with inventory management.
• Implement company asset protection procedures to minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products.
• Construct and maintain promotional displays and assist with product placement.
• Provide customer service in the photo area, including digital passport photo services.
• Monitor web pick-up orders and deliver them to customers as they arrive at the store.
• Assist with store maintenance to ensure a clean and orderly appearance.
• Complete special assignments and other tasks as assigned.

Benefits

• Flexible scheduling
• Employee discounts
• Training and development opportunities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: No Education Listed