Customer Service Associate

OREGON EMPLOYMENT DEPARTMENT - McMinnville, OR

Part-time

McMinnville, OR

About the position

The Customer Service Associate at Walgreens is responsible for delivering a distinctive and delightful customer experience by engaging with customers, providing efficient checkout service, and assisting with product inquiries. This role involves operational tasks such as managing sales transactions, maintaining store cleanliness, and ensuring compliance with regulations. The associate will also participate in training and personal development to enhance customer service skills.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive experience.
• Shares customer service best practices with team members.
• Recommends items for sale and trade-up options to customers.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves.
• Implements asset protection procedures to minimize profit loss.
• Constructs and maintains promotional displays and resets as directed.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area and monitors web pick-up orders.
• Ensures a clean and orderly store condition and appearance.
• Complies with company policies and maintains respectful relationships with coworkers.
• Completes special assignments and other tasks as assigned.
• Attends training and completes required personal development tasks.

Requirements

• Fluency in reading, writing, and speaking English is required.
• Willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Six months of experience in a retail environment is preferred.

Benefits

• Flexible hours