Customer Service Associate

$34,320 - $34,320/Yr

The Hertz Corporation - Hebron, KY

Full-time - Entry Level

Hebron, KY

5,001-10,000 employees

Rental and Leasing Services

About the position

The Customer Service Associate at The Hertz Corporation is responsible for providing exceptional customer service in a fast-paced environment. This role requires a strong focus on customer satisfaction, effective communication skills, and the ability to manage multiple tasks efficiently. Associates will engage with customers directly, addressing inquiries and resolving issues while maintaining a professional demeanor.

Responsibilities

• Provide excellent customer service with a focus on customer satisfaction.
• Handle customer inquiries, disputes, and adjustments effectively.
• Manage multiple tasks in a fast-paced environment.
• Maintain a professional appearance and work ethic.
• Work flexible hours, including nights, weekends, and holidays as needed.
• Utilize strong computer skills to assist customers and manage transactions.

Requirements

• High School Diploma or equivalent.
• 2 years of customer service experience.
• Strong organizational skills and ability to multitask.
• Legal eligibility to drive a vehicle.
• Excellent verbal communication skills.
• Ability to work overtime as required.

Nice-to-haves

• 4 years of customer service experience, including 2 years of sales experience.
• Experience in dealing directly with customers.

Benefits

• Competitive hourly wage starting at $16.50 per hour.