Customer Service Associate

Savers And Value Village - Cleveland, OH

Part-time,Full-time - Entry Level

Cleveland, OH

10,001+ employees

About the position

The Customer Service Associate at Savers / Value Village plays a crucial role in creating a positive experience for customers, donors, and team members. This position is available for both full-time and part-time roles, emphasizing the importance of community engagement and environmental sustainability through the reuse of donated items. Associates will be part of a purpose-driven company that values diversity and invests in the career development of its employees.

Responsibilities

• Create an awesome experience for customers and donors.
• Assist customers with their purchases and inquiries.
• Process donations and maintain a clean and organized store environment.
• Collaborate with team members to ensure a positive shopping experience.
• Participate in training and development programs.

Requirements

• Strong customer service skills and a friendly demeanor.
• Ability to work in a fast-paced environment.
• Good communication skills.
• Willingness to learn and adapt to new processes.

Nice-to-haves

• Experience in retail or customer service is a plus.
• Bilingual abilities can be beneficial.

Benefits

• Bundled health plans including medical, Rx, dental, and vision.
• Company-paid life insurance.
• Programs for smoking cessation and diabetes management coaching.
• 401k plan with generous company matching contributions.
• Paid time off for leisure or hobbies.
• Access to mental health services.