Customer Service Associate

$33,280 - $35,360/Yr

Leeds Pharmacy - Murphy, TX

Full-time - Entry Level

Onsite - Murphy, TX

Health and Personal Care Retailers

About the position

The Customer Service Associate position at Leeds Pharmacy is a full-time role focused on providing exceptional customer service in a pharmacy setting. The associate will handle customer inquiries, manage prescription calls, and ensure accurate documentation of customer interactions. This role requires strong communication skills and the ability to multitask effectively while maintaining a positive demeanor.

Responsibilities

• Handle customer inquiries and complaints
• Call Physicians office for Patients Prescriptions
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions

Requirements

• Previous experience in customer service
• Previous experience in Diabetic Supplies (Preferably)
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Computer Skills

Nice-to-haves

• Experience in Windows
• Knowledge of Spanish

Benefits

• Paid time off