Customer Service Associate

Triple Shift Entertainment - Humble, TX

Part-time - Entry Level

Humble, TX

Amusement, Gambling, and Recreation Industries

About the position

The Customer Service Associate at Triple Shift Entertainment LLC plays a crucial role in ensuring a high standard of guest service and cleanliness within the entertainment venue. This part-time position involves assisting guests, maintaining the facility, and supporting various operational tasks to create memorable experiences for visitors.

Responsibilities

• Maintain high guest service and cleaning standards as per management guidelines.
• Assist guests with the scoring system and provide bowling balls and ramps as needed.
• Expedite food service and assist front desk staff and gaming operations upon request.
• Bus and wipe down tables, chairs, and floors in the venue.
• Remove bowling balls from returns and place them on racks; store ball ramps properly.
• Inspect floors and carpets for debris, clean wet spots, and vacuum carpeting.
• Place wet floor signs in designated areas to ensure safety.
• Check restrooms for cleanliness and refill supplies as necessary.
• Help stock service areas with necessary supplies.
• Clean windows and doors, ensuring they are free of debris.
• Clean and sanitize vending, billiard, and game machines, tables, and chairs as instructed by management.

Requirements

• No experience is necessary; training will be provided onsite.
• Must be at least 16 years old.
• Ability to stand and exert fast-paced mobility for an entire shift.
• Must show up for all company-required meetings and scheduled shifts on time.
• Ability to lift up to 30 pounds.

Nice-to-haves

• Experience in customer service or hospitality is preferred.

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account (HSA)
• Short-Term and Long-Term Disability Insurance
• 401(k) with employer matching options