Customer Service Associates at Boston Airport!

$35,360 - $35,360/Yr

Va Technology - Boston, MA

Full-time - Entry Level

Boston, MA

1,001-5,000 employees

Ambulatory Health Care Services

About the position

The Customer Service Associate position at Boston Logan International Airport offers an engaging and dynamic work environment where employees can connect with travelers from across the nation. This role emphasizes a patriotic theme, encouraging associates to embody the spirit of America while providing exceptional customer service in a retail setting. Associates will be responsible for various customer service tasks, including sales and cash handling, while enjoying competitive pay and a range of benefits.

Responsibilities

• Provide excellent customer service to travelers at Boston Logan International Airport.
• Engage with customers and start conversations to enhance their shopping experience.
• Handle cash transactions accurately and efficiently.
• Assist in maintaining store presentation and inventory management.
• Support and train new staff members as needed.

Requirements

• High school diploma or GED required.
• Minimum of 1 year of retail sales experience.
• At least 1 year of supervisory experience in a retail environment.
• Experience in cash handling and financial transactions.
• Ability to engage with customers and start conversations.

Nice-to-haves

• Experience in a fast-paced retail environment.
• Knowledge of airport operations and security procedures.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance