Customer Service Assoicate

$22,880 - $38,459/Yr

Unclassified - Cedar Hill, TX

Full-time

Onsite - Cedar Hill, TX

About the position

The Customer Service Associate at Walgreens is responsible for delivering exceptional customer service and ensuring a positive shopping experience. This role involves engaging with customers, processing transactions, and maintaining store operations, all while adhering to company policies and procedures.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, providing courteous and efficient checkout service.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Shares customer service best practices with team members to enhance service delivery.
• Provides fast and efficient service to customers.
• Recommends items for sale and suggests trade-up or companion items.
• Processes customer purchases, including cash handling and returns.
• Maintains cleanliness and organization of counters and shelves, and takes inventory as needed.
• Implements asset protection procedures to minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains promotional displays and merchandise organization.
• Assists with food item separation and stock rotation.
• Provides customer service in the photo area, including digital passport photo services.
• Monitors web pick-up orders and delivers them to customers.
• Maintains a clean and orderly store appearance.
• Completes special assignments and other tasks as assigned.
• Attends training and completes required personal development tasks.

Requirements

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work a flexible schedule, including evenings and weekends.

Nice-to-haves

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Benefits

• Competitive hourly wage between $15.00 and $17.50.
• Flexible scheduling options.