Customer Service - Aviation - High End Client?le

$30,000 - $58,240/Yr

Unclassified - Fort Worth, TX

Full-time - Entry Level

Fort Worth, TX

About the position

The position is for a customer service representative in the custom paint division of a well-established aviation company. This role is designed for individuals looking to start a career in a dynamic environment, providing high-quality service to a high-end clientele. The company values professionalism and aims to foster growth within its team.

Responsibilities

• Provide excellent customer service to high-end clients regarding specific colors and services for private jet refurbishments.
• Communicate effectively with clients to understand their needs and preferences.
• Assist clients with inquiries and provide tailored solutions to meet their requirements.
• Maintain a professional demeanor while handling customer interactions.
• Document customer interactions and feedback for continuous improvement.

Requirements

• Bachelor's degree (4-year degree) is required.
• Proven track record of achieving or surpassing goals in previous roles.
• Recognition such as employee of the month or quarter awards is preferred.
• Strong communication skills, both verbal and written.
• Confidence and professionalism in customer interactions.

Nice-to-haves

• Experience in customer service or a related field.
• Knowledge of aviation or private jet services is a plus.

Benefits

• Health insurance coverage.
• Assistance with tax services.
• Participation in holiday events.