Customer Service Baking Associate

$29,120 - $31,200/Yr

DonutNV Raleigh - Durham, NC

Part-time - Entry Level

Durham, NC

About the position

The Customer Service Baking Associate at DonutNV is a part-time role focused on delivering exceptional customer experiences while preparing and serving high-quality mini donuts and beverages. The position involves both customer service and baking responsibilities, ensuring that customers receive top-notch service in a fun and dynamic work environment.

Responsibilities

• Greet and assist customers in a friendly and professional manner
• Take customer orders accurately and efficiently
• Provide product information and answer customer inquiries
• Handle customer complaints or concerns with patience and empathy
• Process payments and maintain cash register accuracy
• Maintain cleanliness and organization of the restaurant or catering area
• Collaborate with team members to ensure smooth operations
• Learn to use the DonutNV donut machine and troubleshoot mechanical issues
• Prepare beverages and assist with event setup and breakdown

Requirements

• Valid Food Handler Certification
• Experience in serving or customer service
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and work in a fast-paced environment
• Attention to detail and accuracy in order processing
• Basic math skills for cash handling
• Flexibility to work various shifts, including weekends and holidays

Benefits

• Employee discount
• Flexible schedule
• Opportunities for advancement
• Referral program