Customer service (Bi Lingual) No Sundays

$37,440 - $41,600/Yr

Rent-A-Center - West Haven, CT

Full-time - Entry Level

West Haven, CT

1,001-5,000 employees

Rental and Leasing Services

About the position

The Sales Associate position at Rent-A-Center is a full-time role focused on providing exceptional customer service in a fast-paced retail environment. The associate will drive sales by assisting customers on the showroom floor, processing payments, and maintaining the store's appearance. This role is crucial for helping customers achieve their ownership goals and contributes significantly to the store's success.

Responsibilities

• Assist customers on the showroom floor
• Accept and process customer payments
• Direct customer opportunities to the Sales Manager as it relates to service and sales
• Maintain the appearance and organization of the customer transaction counter
• Assist in the maintenance of the showroom including cleaning and organizing merchandise
• Maintain regular mailing campaigns to drive revenue and partner with the sales manager on sales campaigns
• Input customer information for new lease agreements
• Update customer information and account statuses
• Answer incoming phone calls and route to the appropriate team member
• Meet and exceed daily, weekly, and monthly sales goals
• Process order forms and references
• File and maintain customer folders and customer files
• Perform any other reasonable duties requested by management

Requirements

• At least 18 years old
• Ability to work a schedule of hours varying from 8 am to 8 pm
• High School diploma or equivalent preferred
• Strong organizational and communication skills, both verbal and interpersonal
• High energy with the ability to multitask effectively
• Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with assistance
• General product knowledge preferred
• Maintain a professional appearance
• Proficient computer skills and telephone etiquette
• Strong sales skills in person and via telephone
• Uphold the Rent A Center Brand and protect company assets
• High level of energy in the workplace

Benefits

• Employee discount
• Flexible schedule