Customer Service Branch Associate - Automotive Finishes

Sherwin-Williams - Richmond, VA

Full-time - Entry Level

Richmond, VA

Chemical Manufacturing

About the position

The Customer Service Branch Associate at Sherwin-Williams is responsible for receiving and preparing orders, safely moving, loading, and delivering products, and providing excellent customer service. This role involves operating tinting equipment, assisting with scheduling, mixing, and color matching as needed, while ensuring a positive experience for customers at the Automotive Branch in Richmond, Virginia.

Responsibilities

• Receive and prepare customer orders.
• Safely move, load, and deliver products.
• Provide customer service and support.
• Operate tinting and color matching equipment.
• Assist with scheduling and mixing as needed.

Requirements

• High school diploma or equivalent.
• Ability to lift and move heavy items safely.
• Strong customer service skills.
• Basic knowledge of automotive finishes and products.

Nice-to-haves

• Experience in retail or customer service environment.
• Familiarity with tinting and color matching equipment.

Benefits

• Health insurance
• 401(k) retirement plan
• Paid time off
• Employee discounts
• Professional development opportunities