Customer Service Call Center Representative

$37,440 - $41,600/Yr

Lane Valente Industries - Punta Gorda, FL

Part-time,Full-time - Entry Level

Punta Gorda, FL

Construction of Buildings

About the position

The Customer Service Call Center Representative role at Lane Valente Industries involves providing exceptional customer service in a fast-paced environment. This position is essential for managing incoming calls and emails, dispatching service requests, and ensuring customer satisfaction as the company expands its operations in Punta Gorda, FL.

Responsibilities

• Answering a high volume of incoming calls and emails
• Dispatching service requests to technicians and vendors
• Running reports
• Following up on all service requests
• Data entry
• Processing purchase orders

Requirements

• 1 year of customer service experience
• Strong background in customer service
• Proficiency in Microsoft Office programs
• Excellent phone and communication skills
• Word processing skills

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance