Midwest Motor Express - Billings, MT

posted 4 months ago

Full-time - Entry Level
Billings, MT
Truck Transportation

About the position

Our Customer Service Clerk/Office Administrative Assistants are pivotal to our operations. Come join our Billings, MT office today! This position offers a competitive pay range of $19-22 per hour, depending on experience, and operates Monday to Friday with no weekend shifts. The role involves assisting the terminal with OS&D (Overages, Shortages, and Damages) by reviewing and investigating these issues to reduce or eliminate loss and damage claims. Additionally, the clerk will perform other work-related duties as assigned, work closely with customer service, assist the Service Center Manager, and help with billing-related issues. Join us in making history. MME Inc. was founded over 100 years ago, and over the last century, our Customer Service Clerks/Office Administrative Assistants have made a significant difference. Our local customer service representatives help customers enjoy the benefits of doing business with an LTL (Less Than Truckload) industry leader. Come see why Office Clerks and Administrative Assistants have chosen MME for over 100 years. In this role, you will be part of a team that values excellent communication and customer service skills, as well as a willingness to learn and adapt to new challenges. The position is essential for maintaining the high standards of service that our customers expect and rely on.

Responsibilities

  • Assist Terminal with OS&D (Overages, Shortages, and Damages)
  • Review and investigate overages, shortages, and damages to reduce or eliminate loss and damage claims
  • Perform other work-related duties as assigned
  • Work with customer service
  • Assist Service Center Manager
  • Help with billing related issues

Requirements

  • 1+ years customer service / clerical experience is preferred
  • Excellent communication and customer service skills
  • Computer skills - email, Excel, Word, etc.
  • Ability and willingness to learn
  • High school diploma or equivalent

Benefits

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Vision insurance
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