Customer Service/Collections Loan Specialist - 344

About the position

The Customer Service/Collections Loan Specialist at Sun Loan Company plays a crucial role in providing financial services to customers, focusing on installment loans and credit rebuilding. This position involves direct interaction with customers, both in-person and over the phone, and offers opportunities for career growth and bonuses based on performance.

Responsibilities

• Assess customer's loan needs and provide valuable solutions.
• Process new loans and manage communication regarding account status.
• Execute collection calls on overdue accounts.
• Generate new sales leads through marketing and community networking.

Requirements

• Reliable and ambitious with a goal-driven mindset.
• Eager to learn about consumer finance and customer service.
• Ability to interact effectively with customers in-person and over the phone.

Nice-to-haves

• Experience in customer service or collections is a plus.
• Familiarity with financial services or lending is beneficial.

Benefits

• Low-Deductible and affordable Medical Plans including medical, dental and vision.
• Competitive salary determined by various factors.
• 401K with company match.
• Paid Time Off including Holidays, Vacation and Sick time.
• Bonus opportunities.
• Career development opportunities.
• Formal and Comprehensive Training Program.