Customer Service Communications Consultant
Verizon Communications•Basking Ridge, NJ
480d•$80,000 - $162,000•Remote
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About The Position
The Customer Service Communications Consultant at Verizon plays a pivotal role in enhancing the experience for front-line teams and partner organizations. This position is responsible for delivering effective communication strategies that align with business priorities, ensuring that customer service teams are well-informed and equipped to provide exceptional service. The consultant will design and implement engaging communication campaigns, manage relationships with various stakeholders, and utilize analytical skills to track and improve communication effectiveness.
