Customer service/Communicator

$35,360 - $35,360/Yr

AppleOne - Buffalo, NY

Full-time - Entry Level

Buffalo, NY

Administrative and Support Services

About the position

The Customer Service Communicator role at AppleOne in Buffalo, NY, is designed for enthusiastic individuals who excel in communication and enjoy engaging with customers. This position involves making high-volume outbound calls to conduct surveys, qualify leads, and perform market research, all within a supportive and friendly work environment. The role offers a consistent Monday to Friday schedule with no weekend work, making it ideal for those seeking a stable work-life balance.

Responsibilities

• Conduct customer interviews by asking a series of survey questions and recording the responses.
• Perform outbound calling to qualify leads, conduct market research, and generate leads.
• Handle other assigned duties as needed.

Requirements

• Excellent interpersonal and verbal/written communication skills.
• Prior telemarketing experience is preferred.
• High school diploma or GED required.
• Outgoing personality with a positive attitude.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Paid sick time