Customer Service Desk Associate

$37,440 - $38,480/Yr

Wegmans - Lanham, MD

Part-time - Entry Level

Lanham, MD

Warehousing and Storage

About the position

The Customer Service Desk Associate at Wegmans Food Markets plays a crucial role in delivering exceptional customer service. This position involves engaging with customers, answering their questions, and resolving issues to ensure a positive shopping experience. The associate will work in a fast-paced environment, focusing on customer satisfaction and collaboration with various departments.

Responsibilities

• Engage customers in friendly conversation while making eye contact and smiling.
• Proactively offer additional assistance or services and thank the customer for shopping at Wegmans.
• Properly bag items to ensure products arrive at their destination in the condition they left the store.
• Partner with departments to ensure questions are answered and problems are resolved.

Requirements

• Outgoing personality with a desire to help others.
• Ability to solve problems and ensure customer satisfaction.

Benefits

• Profit sharing
• Health insurance
• Paid time off
• 401(k) matching
• Gym membership