Customer Service / Inside Sales Representative

$37,440 - $45,760/Yr

FASTSIGNS #340101 - Albuquerque, NM

Full-time - Mid Level

Albuquerque, NM

About the position

The Customer Service / Inside Sales Representative at FASTSIGNS is responsible for serving as the first point of contact for customers, managing sales activities from lead generation to project management. This role requires a customer-focused individual with strong organizational skills and the ability to work collaboratively with management and support teams to meet customer needs and drive revenue.

Responsibilities

• Serve as the first point of contact for walk-ins, email, and telephone customers.
• Work with management and support teams to satisfy customers and generate revenue.
• Manage sales activities from lead generation through project management.
• Provide consultative sales at the front counter.
• Communicate detailed information via email, phone, and in person.
• Consult, troubleshoot, and problem-solve to create signs for customers.
• Meet monthly and annual sales targets.
• Schedule appointments as needed.

Requirements

• 2+ years of inside sales experience.
• Strong customer service skills and experience.
• Attention to detail.
• Strong project management skills.
• Open to applicants with and without a college degree.

Nice-to-haves

• Direct experience in a sign company, particularly a FASTSIGNS franchise.

Benefits

• Generous compensation above industry average
• Paid time off - vacation, sick days, and holidays
• Dental Insurance
• AFLAC benefit plans