Customer Service & Loan Officer

$37,149 - $45,510/Yr

Sc State Credit Union - Columbia, SC

Full-time - Entry Level

Columbia, SC

Credit Intermediation and Related Activities

About the position

Join SC State Credit Union as a Customer Service & Loan Officer, where you will play a vital role in helping members achieve their financial goals. This position focuses on providing exceptional customer service, tailoring financial solutions, and building lasting relationships with members. You will contribute to the mission of supporting the financial well-being of the community while advancing your career in the credit union industry.

Responsibilities

• Assist members with their financial needs, including processing loan applications and providing account information.
• Resolve inquiries and ensure compliance with regulations.
• Maintain accurate records and contribute to a positive work environment.
• Engage with members to understand their financial goals and recommend appropriate products and services.
• Handle member transactions promptly and accurately, aiming to exceed expectations.

Requirements

• Strong communication and interpersonal skills.
• Ability to actively listen and empathize with members.
• Attention to detail when processing loan applications and maintaining records.
• Customer-centric mindset with a passion for helping others.
• Flexibility and problem-solving skills in a fast-paced environment.

Nice-to-haves

• Experience in customer service and lending.