Customer Service Manager - #061

$31,200 - $33,280/Yr

Ingles - Cornelia, GA

Full-time - Entry Level

Cornelia, GA

101-250 employees

Food and Beverage Retailers

About the position

The Customer Service Manager (CSM) at Ingles Markets plays a crucial role in ensuring a positive shopping experience for customers. As the last point of contact, the CSM is responsible for facilitating quick and efficient purchases while addressing any customer concerns or questions. This position emphasizes exceptional customer service and strong communication skills, with opportunities for on-the-job training for those new to the retail environment.

Responsibilities

• Ensure customers can make their purchases quickly and efficiently.
• Handle customer concerns and questions effectively.
• Provide exceptional customer service and support to enhance the shopping experience.
• Collaborate with team members to maintain a positive work environment.
• Promote a community-focused approach to customer service.

Requirements

• Exceptional customer service skills.
• Strong communication skills.
• Ability to work as part of a team.
• Must be 18 years of age or older.

Nice-to-haves

• Experience in retail management.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance