84 Lumber - Commerce City, CO
posted 5 months ago
84 Lumber is seeking a Customer Service Manager to join our team in Commerce City, CO. This role is pivotal in ensuring that our customers receive the highest level of service and support. As the Customer Service Manager, you will be responsible for assisting salespeople in managing customer accounts, addressing inquiries, and resolving complaints. You will play a key role in ordering and processing materials, as well as assisting with back charging. This position is ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. In this role, you will interface directly with customers, providing them with updates on delivery schedules and facilitating the resolution of any issues that may arise. You will be responsible for providing detailed updates on shipments, tracking data, and remaining deliveries. Your strong communication skills will be essential as you support both sales and customers with pricing information and other inquiries. Attention to detail is crucial, as you will be responsible for direct order entry and processing, ensuring that orders are handled correctly and efficiently. At 84 Lumber, we pride ourselves on our commitment to growth and stability. We are a family-owned company that believes in promoting from within, and we are looking for future leaders who are ready to invest in their careers. If you are looking for a profitable, lifelong career with a company that values your contributions, we encourage you to apply.