Customer Service Manager

$29,120 - $29,120/Yr

Public Storage - Florissant, MO

Full-time - Entry Level

Florissant, MO

Real Estate

About the position

The Property Manager role at Public Storage involves managing multiple self-storage locations, providing excellent customer service, and ensuring the facilities are well-maintained. This position allows for independent work while assessing customer needs, conducting inspections, and handling financial transactions. Property Managers also have the opportunity to earn performance-based bonuses and work flexible schedules.

Responsibilities

• Manage multiple self-storage locations independently.
• Assess customer storage needs and suggest appropriate solutions, including selling packing and moving supplies.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and maintenance tasks to maintain the facility's curb appeal.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company-paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing at select locations based on performance and tenure
• Performance-based bonuses for Property Managers