Customer Service Manager
Purestar Group•Orlando, FL
479d
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About The Position
The Customer Service Manager at Purestar Group in Orlando, FL is responsible for overseeing customer service operations, managing a team of Customer Service Representatives, and ensuring high levels of customer satisfaction. This role involves engaging with customers, addressing their queries and complaints, and maintaining effective communication with both customers and internal teams. The manager will also be responsible for compliance with company policies and procedures, as well as providing support and reporting to leadership.
