Customer Service Manager

$42,000 - $72,000/Yr

Ingles - Asheville, NC

posted 5 months ago

Full-time - Entry Level
Asheville, NC
10,001+ employees
Food and Beverage Retailers

About the position

As a Customer Service Manager at Ingles Markets, you will play a crucial role in ensuring that our customers have a positive shopping experience. Located in Asheville, NC, this position is centered around providing exceptional customer service while maintaining high productivity levels and adhering to safety and sanitation procedures. You will be the last point of contact for customers, making it essential to handle their purchases quickly and efficiently, as well as addressing any concerns or questions they may have. This role is perfect for individuals who are passionate about serving customers and possess strong communication skills. In this position, you will be supported by a dedicated team that will guide you from a beginner to an expert in customer service. Even if you have never worked in this environment before, this is an excellent opportunity to start your career. The leadership and team-building experience you gain here can significantly enhance your candidacy for future leadership roles within the company. At Ingles Markets, we pride ourselves on our culture of learning and growth, which has been our philosophy since we opened our doors in 1963. We focus on internal growth and promotion, ensuring that every associate has the opportunity to develop professionally. Our team of 27,000 associates is committed to providing the highest quality shopping experience for our customers. We strive to maintain a safe, clean, and productive work environment, offering equal opportunities for all associates. Additionally, we recognize the importance of giving back to our communities, a tradition that has been part of our company since its inception. If you are looking for a way to better yourself while also contributing to your community, we invite you to join the Ingles family and start your new career today!

Responsibilities

  • Ensure exceptional customer service is provided at all times.
  • Handle customer purchases quickly and efficiently.
  • Address customer concerns and questions effectively.
  • Maintain a high level of productivity while complying with safety and sanitation procedures.
  • Support and train new associates as they join the team.
  • Promote a safe, clean, and productive work environment.

Requirements

  • Strong interpersonal and communication skills.
  • Ability to provide exceptional customer service.
  • Availability to work seven days a week, including evenings and weekends.
  • Related experience in customer service is a plus.

Nice-to-haves

  • Experience in a retail or customer service environment.
  • Leadership experience or potential for future leadership roles.

Benefits

  • Opportunities for internal growth and promotion.
  • Supportive team environment for professional development.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service