Customer Service Manager

$37,440 - $45,760/Yr

Ace Cash Express - Sacramento, CA

Full-time - Entry Level

Sacramento, CA

Credit Intermediation and Related Activities

About the position

The Customer Service Manager at ACE Cash Express is responsible for providing exceptional customer service while managing various transactions and maintaining store security. This role emphasizes building connections with customers and ensuring their needs are met through effective communication and education about the company's services and products. The position offers opportunities for growth and a flexible work schedule.

Responsibilities

• Educate customers on products and services
• Listen to customer needs and provide solutions
• Maintain store security
• Provide card services
• Process MoneyGram transactions
• Complete Bill Pay transactions
• Cash checks

Requirements

• High School Diploma or equivalent
• 1+ years of cash handling experience
• 1+ years of retail experience
• 2+ years of sales experience
• Strong communication skills
• Positive, customer service-driven attitude
• Ability to work independently with little supervision

Nice-to-haves

• Experience in a fast-paced retail environment
• Ability to multi-task effectively
• High-energy personality

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Paid holidays
• Paid time off
• Tuition reimbursement
• Vision insurance