Customer Service Manager
PurposeBuilt Brands•Gurnee, IL
470d•Remote
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About The Position
The Customer Service Manager at PurposeBuilt Brands is responsible for leading the customer service team, ensuring operational procedures are effectively implemented for customer setup, order management, and issue resolution. This role emphasizes delivering exceptional customer service while optimizing partnerships with supply chain and sales functions. The manager will also focus on team development, performance goals, and data integrity to enhance overall customer satisfaction and operational efficiency.
