Customer Service Manager

$36,400 - $36,400/Yr

Public Storage - Sacramento, CA

Full-time

Sacramento, CA

Real Estate

About the position

The Property Manager role at Public Storage involves managing multiple self-storage locations, providing excellent customer service, and ensuring the facilities are well-maintained. This position allows for independent work while assessing customer needs, conducting inspections, and handling financial transactions. Property Managers also have the opportunity to earn performance-based bonuses and enjoy a flexible work schedule.

Responsibilities

• Manage multiple self-storage locations independently.
• Assess customer storage needs and make product suggestions.
• Conduct daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of daily operations.
• Assist customers with payment reminders and collection calls when necessary.
• Perform cleaning and maintenance tasks to maintain facility appearance.

Requirements

• Experience in customer service or sales environments such as retail, restaurant, or service-based companies.
• Valid driver's license and ability to use personal vehicle for travel between locations.

Benefits

• Medical, Dental, Vision insurance
• 401k with matching contributions
• Paid time off and sick time
• Flexible spending account
• Company paid life and accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties
• On-site company housing at select locations based on performance and tenure
• Performance-based bonuses for Property Managers