Customer Service Manager

$39,520 - $41,600/Yr

H. H. Armistead And Company - Camarillo, CA

Full-time - Entry Level

Camarillo, CA

About the position

The Customer Service Manager position at a fast-growing self-storage and RV storage company involves overseeing customer interactions, managing sales processes, and ensuring efficient operations. The role requires a detail-oriented individual who can handle transactions, maintain accurate records, and assist with maintenance tasks. The company offers on-site training and opportunities for wage increases every six months, making it suitable for candidates seeking long-term employment and career advancement.

Responsibilities

• Oversee customer interactions and ensure high-quality service.
• Manage sales processes and close transactions over the phone.
• Collect rent and manage late payments accurately.
• Maintain accurate bookkeeping and accounting records.
• Assist in maintenance work as needed.
• Problem-solve customer issues effectively.
• Ensure punctuality and detail orientation in all tasks.

Requirements

• Experience in sales and customer service management.
• Proficient in Microsoft Office, including Word and Excel.
• Ability to close transactions on phone calls.
• Accurate bookkeeping and accounting skills.
• Ability to lift up to 40 lbs.
• Valid driver's license and reliable transportation.

Nice-to-haves

• Experience in the self-storage or RV storage industry.
• Ability to handle pressure in a relaxed manner.
• Strong problem-solving skills.

Benefits

• Possible wage increases every six months.
• Opportunities for career advancement.