Customer Service/Office Administration

$39,520 - $52,000/Yr

Gulfstream Pool Care - Cape Coral, FL

Full-time - Entry Level

Cape Coral, FL

Administrative and Support Services

About the position

The Office Administrator at Gulfstream Pool Care is responsible for ensuring the smooth operation of the office and providing essential support to staff. This role involves managing administrative tasks, assisting customers, and contributing to the overall efficiency of the company. The ideal candidate should be self-motivated, trustworthy, and capable of working independently while prioritizing tasks effectively.

Responsibilities

• Field incoming phone calls and assist customers with their needs
• Coordinate office activities and operations to secure efficiency and compliance to company policies
• Work with technicians to generate and sell work orders
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Create and update records and databases with personnel, financial and other data
• Assist colleagues whenever necessary

Requirements

• Proven experience as an office administrator, office assistant or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with office management procedures and basic accounting principles
• Excellent knowledge of MS Office and office management software (Quickbooks)
• High school diploma; BSc/BA in office administration or relevant field is preferred

Nice-to-haves

• Sales experience
• Pool industry experience

Benefits

• Health insurance
• Paid time off