Acra Electric - Cape Coral, FL
posted 2 months ago
Full-time - Entry Level
Cape Coral, FL
Specialty Trade Contractors
About the position
The Customer Service / Project Coordinator at ACRA Electric is responsible for managing customer communication throughout the project lifecycle, ensuring a seamless experience from initial contact to final billing. This role requires a professional and organized individual who can uphold the company's commitment to quality customer service while collaborating effectively with team members and industry partners.
Responsibilities
- Manage customer communication throughout the project process.
- Take initial customer information and schedule estimates.
- Input project information into company systems.
- Pull necessary permits for projects.
- Assist with scheduling and final billing.
- Communicate with industry partners regarding project status and readiness.
- Coordinate scheduling with customers.
Requirements
- Professional appearance and demeanor.
- Excellent customer service skills.
- Strong computer skills.
- Attention to detail and excellent follow-up skills.
- Ability to work as part of a team.
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Vacation Time
