About the position

Love dealing with people but not making food? We’ve got you covered! The Customer Experience Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino’s customers as the first responder. Bring your personality!

Responsibilities

  • Greet customers and provide them with a positive, engaging experience with your personality, professionalism and performance
  • Take customer orders (in-person or over the phone) working with our technology and Point of Sales System
  • Create a great in-store customer experience by cleaning, preparing, and maintaining the front of the store
  • Create a great drive up and curbside experience by keeping the store front clean and executing our contactless experience safely
  • Take ownership of customer concerns and work with management to WOW them!
  • Ensure orders are organized, accurate and up to standards!

Requirements

  • Ability to multi-task/work efficiently under pressure
  • Ability to work in a fast-paced environment - Handle the Rush
  • Effective communication with team members and customers
  • Understand safe food handling, food storage and sanitation
  • Ability to work nights and weekends
  • Excellent customer service skills and basic math
  • Ability to take direction from management
  • Must be 16 years of age or older to be considered and be able to pass a background check meeting or exceeding Domino’s standards

Job Keywords

Hard Skills
  • Customer Service
  • Effective Communication
  • Excel Services
  • Greeting Customers
  • System Sales
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